Frequently Asked Questions
Do you accept insurance?
I currently accept: Aetna, Cigna, and Optum (United Healthcare insurances). I do not accept any Medicare or Medicaid insurances.
I use Alma to assist with easing the process for utilizing your insurance benefits. You can use Alma’s cost estimator tool to check your insurance coverage. Feel free to call or text me directly at 727-201-2257 for more information or via email beth@shinespacecounseling.com.
What if I want to self-pay for services or you don’t accept my insurance?
Self pay sessions are $125.
If you do not see your insurance above you can contact your insurance to determine if they will cover out of network for mental health services. I will provide a superbill for services for you to be able to submit to your insurance company for reimbursement.
How do I get started?
I want you to get started with therapy in whatever way feels the most authentic and comfortable to you. Feel free to call, text or email me and give me as much or as little information as you would like and we can start wherever you’re at.
What should I expect once I make an appointment?
Once we find a date and time that works I will just need your contact information to email you consent forms through a HIPAA secure electronic health service. If you are using your insurance benefits, I will connect you with my billing service or if you prefer I will contact them myself, to determine your payment. I will make sure you have the office location and any other questions prior to your appointment. Just make sure to have your forms completed prior to the appointment and we are set to meet.
What is the first session like?
I often find that clients are very nervous on the first session and really don’t know what to expect or how to do a first session. The first session it doesn’t have to be a formal question and answer fill out paperwork. It can just be a conversation and we’re gonna talk about whatever you bring to the table that day. Whether it is you want to talk about all your issues at once or you want to let’s start to get to know each other and just have a conversation about goals or struggles, we can do that too.
Can I do in person sessions?
Yes! I find that I enjoy in person therapy the most, and I believe that I have created a warm and welcoming environment for this experience. If virtual is more comfortable for you and that is a good starting point or what works best for your life I can definitely accommodate that as well.
I am conveniently located in Clearwater, FL on East Bay Drive with quick access to US 19 and 275. Please contact me with more information on location and hours.
Do you offer sliding scale?
I do not offer sliding scale pricing at this time.